How do I report a power outage in Tshwane?
How do I report a power outage in Tshwane?
Report power failures: Call 012 358 9999 and follow the correct voice prompt. SMS the word “power” followed by your account number to 082 612 0333 or 44676.
How do I report a faulty prepaid electricity meter?
At present, the Electricity SMS service is for problems such as faults in the house supply, faulty street lights, pre- paid meter faults and cable theft. You can also phone 0860 220 440 or email [email protected]
How do I get my Tshwane bill?
Log into e-Tshwane and select ‘Communication Preferences’ under the ‘Manage Profile’ menu. Next to the relevant account number, select the ‘get statement via email’ option.
How do I report a power?
If you have no power once you have assessed the situation you can report the outage online or call 13 13 88.
How do I report a power cut in my area?
You can call 105 to report or get information about power cuts in your local area. You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger. If there’s a serious immediate risk, you should call the emergency services too.
Is Tshwane municipality open?
Municipal offices are open to the public from Monday to Friday from 07:45 to 15:15. Our call centre agents are available to assist you on a 24-hour basis.
How do I get rid of error 30 on my prepaid meter?
Error 30 – Technical error on your meter – please switch your meter off as well as your electricity mains and wait a few minutes. Turn back on and retry the token. If this error 30 persists you should contact your municipality and get a technician to have a look at the meter.
Who do you call when the power goes off?
If you experience a power outage at your home or business that it not related to payment of your electricity bill, please call the utility company for your area (also called the Transmission and Distribution Service provider, or TDSP or TDU).
How do I query my electricity bill?
The E-bill SMS service allows you to query your electricity account balance and bill due date using your mobile phone. You will be required to type only the first part of your account number in the phone message field, for example, if your account number is 998877-01, just type 998877. Then send this message to 95551.
How do I pay my Tshwane bill online?
Standard Bank users can log into their Internet banking, click on MyBills and the summary account information is loaded for payment. Once paid users can log into e–Tshwane and your proof of payment is immediately available, and linked to the statement/bill you paid.
